Over the years, the job and duties of a case manager have increased, and with this increase comes an elevation in stress, burnout, and lack of effective personal client attention. |
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Due to this growth, the case manager is forced to place priority and focus on performance measures and standards rather than the individuals they serve which brings us to the question that has challenged workforce centers and development boards across the nation. Numbers or People? Which one is our focus? How can we achieve both effectively and efficiently? This curriculum is re-defining the job/role of a career specialist. The 10 power packed, easy to complete modules engage the following topic areas:
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